If you received an item that is damaged or faulty we will happily replace the item at no additional cost to you. Please contact us within 48 hours after receiving yours.
Our store accept Returns or Exchanges, once an item has been received and you want to return it contact our support and we will be happy to offer you the return or replacement as you want. We offer replacements at no additional cost if it falls under below criteria:
Items are faulty – damaged/broken or soiled upon arrival. Parcels that is lost in transit. If an item is faulty you must send us a video of the product in it’s defective state to our email at [email protected] to receive any type of refund or replacementat no additional costs.
We do not accept returns or refunds if customer changes their mind after receiving their order(s).
Note: Electronikwears will not be held liable to any lost or misroute parcels. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening.